FAQ

Our wigs are made of 100% virgin human hair with quality.

The wig length should be measured the wig hairs beginning at the roots. Curly or wavy wig hair should be pulled straight when measured from root to end. To find your ideal wig length by referring to our wig length chart.

We offer 160% density and 180% density for your options. The density is the thickness of the hair. The higher the density, the thicker the hair.

We are sorry that we don't have color service available now. And please don`t worry, because our hair is nice virgin hair , which can be dyed or bleached. The reason why we cancel the color service is that the customers will not satisfied with the color we done or the color number was not matched with what they need. So can you dye it by yourself or your stylist if possible.

You can try to use it with glue or without glue, but using glue will be more natural looking. Some sisters don`t use glue because their hair is secured with a custom strap and comb in the back and got2b glued spray. So it's very secure and doesn`t move at all.As for the ponytail or bun, definitely yes, you can make it.

Luvwin offers 100% human hair wigs with great volume so that the hair is super soft and shiny, and could be styled and colored as you want. More than that, Luvwin is committed to making your wearing experience effortless, all our wigs come with the pre-made fake scalp, pre-plucked hairline, and clean knots; all you need to do is cut lace, put it on and go! With our unique wig-making tech, you can get the most realistic look.

PayPal account is not necessary.You can choose the "Pay with Credit Card".

We accept the payment methods as Paypal and Credit Card. It is not necessary to have a PayPal account to order, you can pay with Credit/Debit Card directly. If you have any payment problems, please contact with us: alissa@luvwin.com.

We are sure that our website is legal , which has been certified by the card organization. So please don`t worry about that. Your payment information is kept by your bank or card organization, but not saved by us. We only use your shipping info for delivery. Your information is safe and we will keep your information confidential. If you have any problems, please feel free to contact us：alissa@luvwin.com.

We provide free shipping for all the wig orders. Not only do we offer free shipping, but we also provide free Return & Exchange services.

We will process your order immediately after you placed. For most wigs, we usually ship it out within 48 hours, and part of wigs may need extra time that are stated with the exact custom days on the product page.